Error Viewing Reports/Logs

On opening View log/trace, and clicking the corresponding filename,a warning message “Your User ID and/or Password are invalid.”pops up. On entering the UserID and password, “An error has occurred.” message is displayed.

- Check if the SYSADM user password was recently modified. If this is the case then delete process scheduler cache and restart the process scheduler.

- Check if the password was modified for the operator id (userid) that is configured in psprcs.cfg. If this is the case then delete process scheduler cache and restart the process scheduler.