Thursday, April 21, 2016

CRM Mail Reader Process Error


Future Reference Purpose:

Not sure how this is related to the Solution row, but that's what Oracle recommends.

The highlighted field  is required.  You must enter a value for it before
proceeding.{RB_EM_IB_CI.SETID} (15,54)

The highlighted field  is required.  You must enter a value for it before
proceeding.{RB_EM_IB_CI.RC_SUMMARY} (15,54)

Error saving Component Interface. {RB_EM_IB_CI} (91,37)

 The highlighted field  is required.  You must enter a value for it before
proceeding.{RB_EM_IB_CI.SETID} (15,54). The highlighted field  is required.
You must enter a value for it before proceeding.{RB_EM_IB_CI.RC_SUMMARY} (15,
54). Error saving Component Interface. {RB_EM_IB_CI} (91,37).  (0,0)

Error in Saving the Inbound Email component Interface (17834,7075)

Aborting Mailreader process because Inbound CI Error.Please contact your
System Administrator (17834,7150)

Response from Oracle Support:
ERMS RB_MAIL_READ not storing the Email in the PS_RB_IN_EMAIL and
throws Error in RB_EM_IB_CI. This issue Occurs in System Env if there are no
Solutions in the Env.

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